Senior Software Engineer - Agency Compensation — CT - Hartford

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $142,900.00 - $235,800.00 Target Openings 1 What Is the Opportunity? Travelers is seeking a Senior Software Engineer to join our team as we grow and transform our technology landscape. In this role, you will lead advanced, end-to-end software engineering across multiple systems and technologies — spanning design, development, analysis, configuration, testing, debugging, troubleshooting, documentation, health monitoring, and implementation. You will serve as a subject matter expert across multiple applications and systems, consulting with users to define hardware, software, and functional specifications. Leveraging deep technical and business knowledge, you will drive the planning and execution of complex initiatives, manage resources effectively, and provide meaningful technical leadership throughout the design and development process. This role carries real influence — you will determine the technical approach within the domain's applications, shape direction across teams, and recommend strategic investments to senior leadership. What Will You Do? • In this role, you will set technical direction within the domain, influence engineering decisions across teams, and recommend strategic investments to the Sr. Director. • Technical Direction & Ownership • Define the technical approach for the domain's applications, including design patterns, code-review standards, test and release practices, and root-cause fixes for production issues. • Influence direction across the domain's teams by collaborating with tech leads, Travelers and GSO engineers, and Enterprise Architecture on architecture, modernization sequencing, and tooling. • Recommend investments, vendor choices, and cross-domain trade-offs to the Sr. Director. • Reduce key-person and vendor dependency by documenting platform knowledge and developing in-house team capabilities. • Tier 1 Reliability, Accuracy & Controls • Maintain the reliability, accuracy, and audit-readiness of Tier 1 applications. • Lead hands-on root-cause analysis and technical deep dives into production incidents — including data, integration, and access issues — and drive permanent fixes rather than workarounds. • Partner with controls, audit, and information security teams to maintain evidence, change controls, and audit readiness. • Agreement Application & E-Signature • Lead engineering for the compensation agreement application, including phased releases, production readiness, and issue resolution. • Own the integration with the e-signature platform, including session management, performance under load, and failure handling. • Manage user identity resolution and access for agreement signers. • Compensation Platforms & Data • Drive modernization of commission calculation and compensation analytics. • Support the incentive compensation platform and its integrations, including data feeds, exports, and reconciliation. • Partner with the producer management platform team where producer data — codes, licensing, appointments, and identity — affects compensation outcomes. • Quality, Release & AI • Strengthen testing and release practices through test automation and CI/CD. • Apply AI and agentic AI solutions across design, coding, testing, and support — including incident triage, data reconciliation, and test generation — to improve quality and speed. • Share AI learnings and best practices with the broader team. • Leadership & Collaboration • Mentor onshore and offshore engineers and invest in growing the team. • Partner with the Product Owner, Scrum Master, and business leadership on priorities, trade-offs, and delivery. • Communicate technical status and risk clearly to non-technical stakeholders. What Will Our Ideal Candidate Have? • Our ideal candidate brings 6+ years of software engineering experience with hands-on strength in Java or .NET, SQL, and AWS. • Experience & Education • 6+ years of software engineering experience • Bachelor's degree in computer science or a related STEM field, or equivalent education and work experience • Core Engineering • Proficiency in Java and/or .NET with solid API, integration, and data design skills • Strong SQL skills with experience reconciling data across relational databases, including Oracle and SQL Server/Sybase • Hands-on AWS experience • Production Ownership & Delivery • Experience owning business-critical applications, including incident response and root-cause analysis • Disciplined delivery practices — test automation, CI/CD, source control, and release management • Collaboration • Proven ability to work effectively with business partners, vendors, and distributed teams • The strongest candidates will bring Tier 1 production ownership, compensation platform experience, and familiarity with a controls environment. • Compensation platforms — experience with compensation, commission, or incentive platforms • Tier 1 production ownership — reliability engineering, incident management, and controls • Controls environment — SOX or comparable regulatory controls experience • Contract workflow & e-signature — integration experience with DocuSign or a similar platform • Identity & access — SSO, claims-based sign-in, and entitlement integration • Legacy systems — experience with legacy data estates and system reconciliation • AI in engineering — demonstrated use of AI and agentic AI tools across engineering and testing, with concrete examples • Mentorship — experience mentoring onshore and offshore engineers • Familiarity with Varicent is a plus — deeper product knowledge can be built on the job with support from the vendor and existing team. • Familiarity with Varicent or a comparable incentive compensation platform, including how it fits into the compensation flow, what data goes in and out, and how reports and exports are produced • Willingness to build deeper product knowledge on the job What is a Must Have? • Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience. • 6 additional years of software engineering experience. What Is in It for You? • Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. • Retirement:  Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. • Paid Time Off:  Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. • Wellness Program:  The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. • Volunteer Encouragement:  We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.  In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .